HDFC ERGO General Insurance has roped in Google Cloud to build an online platform for selling insurance. HDFC ERGO plans to completely migrate to the cloud by 2024. This online platform for selling insurance, offering tailored digital experiences to customers, responding to regulatory changes faster, and identifying insurance risks using data analytics and machine learning (ML).
Google Cloud will also assist the insurance provider with IT systems integration and building new applications. Google will also provide them AI/ML technologies to build predictive insights and mitigate insurance fraud. Google Cloud enables us to efficiently unlock the full potential of HDFC ERGO’s wide insurance solutions. This partnership underscores our commitment to delivering a seamless user experience by digitising the customer journey end-to-end.”
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