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Infosys And Microsoft Collaborate For Adoption Of Generative Artificial Intelligence

In a significant move towards revolutionizing the landscape of artificial intelligence (AI) applications, Infosys, one of India’s leading IT majors, has announced a strategic collaboration with tech giant Microsoft. The partnership aims to develop cutting-edge solutions harnessing the combined prowess of Infosys Topaz, Azure OpenAI Service, and Azure Cognitive Services. This collaborative effort seeks to bring AI capabilities to the forefront of enterprise functions across various industries, promising to enhance productivity and drive new revenue growth.

Infosys: Pioneering AI in Diverse Applications

  • Infosys is no stranger to the world of AI, having already ventured into various application areas such as semantic search, document summarization, contact center transformation, AI-augmented software development lifecycle (SDLC), and marketing content creation.
  • A noteworthy instance involves the effective deployment of an AI-driven solution for a leading financial services firm. This solution, driven by generative AI, produced concise document summaries and facilitated semantic search functionalities, resulting in automated document management, decreased workloads, and heightened productivity for financial advisors.

Infosys Topaz Meets Microsoft Azure

  • Now, with the collaboration between Infosys and Microsoft, Infosys Topaz is set to leverage the capabilities of Azure OpenAI Service and Azure Cognitive Services to further enhance its offerings.
  • The goal is to assist enterprise customers in transitioning from traditional digital solutions to AI-powered innovations.
  • The resulting integrated solutions are poised to boost operational efficiency, reduce turn-around time, future-proof investments, and pave the way for new business models.

Leaders’ Perspectives on the Collaboration

  • Balakrishna D. R. (Bali), Executive Vice President and Global Head of AI and Automation, Application Development & Maintenance at Infosys, emphasized that Infosys Topaz plays a pivotal role in empowering businesses by streamlining operational processes, reducing time-to-market for new products and services, and infusing AI capabilities to deliver cognitive solutions and intuitive experiences.
  • Nicole Dezen, Chief Partner Officer at Microsoft Corp, noted that by harnessing the power of generative AI through Azure OpenAI Service and Azure Cognitive Services, Infosys is well-positioned to help customers accelerate growth and innovation. Dezen highlighted the potential for customers to develop new business models and unlock new revenue streams.


The collaboration between Infosys and Microsoft represents a significant milestone in the journey towards AI-driven solutions. By combining their expertise and resources, these IT powerhouses are poised to reshape enterprise functions across industries, setting the stage for enhanced productivity, accelerated growth, and innovative business models.

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