“National Monitoring Dashboard on COVID-19 Grievances” launched

The “National Monitoring Dashboard on COVID-19 Grievances” of the Department of Administrative Reforms and Public Grievances (DARPG) has been launched. With the help of the dashboard, all grievances related to COVID-19 are received and monitored on priority basis by a technical team of DARPG. The portal will be updated and monitored at senior levels in Government on a daily basis.

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The National Monitoring Dashboard on COVID-19 Grievances has been developed by DARPG to ensure timely implementation of COVID 19 Response Activities. The nature of grievances received and monitored by the dashboard are related to quarantine facilities, lockdown not being adhered to complaints, examination related complaints, rescheduling of interest repayments on loans, essential supplies related complaints, evacuation requests from foreign countries and many more.

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• Minister of State for Personnel, Public Grievances and Pensions: Jitendra Singh.

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