Dr. Suborno Bose Honored for Revolutionizing Hospitality Education

Dr. Suborno Bose, Chairman of the International Institute of Hotel Management (IIHM), has been conferred the ‘Lifetime Achievement in Hospitality and Education Through Technology‘ award by Union Tourism Minister Gajendra Shekhawat at the Vibrant Bharat Global Summit 2025. The award recognizes Dr. Bose’s contributions to integrating AI and technology into hospitality education and tourism. His latest book, Harmonizing Human Touch and AI in Tourism & Hospitality, was also launched at the event. IIHM’s pioneering AI-driven initiatives, including the NamAIste IIHM HospitalityGPT, further reinforce its commitment to shaping the future of hospitality education through innovation.

Key Highlights

Dr. Suborno Bose’s Award & Contributions

• Honored with the ‘Lifetime Achievement in Hospitality and Education Through Technology’ award.
• Recognized for his pioneering work in integrating AI with hospitality education.
• The award was presented at the Vibrant Bharat Global Summit 2025 by Union Tourism Minister Gajendra Shekhawat.

Launch of Dr. Bose’s Book

• Book Title: Harmonizing Human Touch and AI in Tourism & Hospitality.
• Explores AI’s impact on guest satisfaction, sustainability, and operational efficiency.
• Covers AI-driven topics like predictive maintenance, sentiment analysis, and zero-waste initiatives.
• Minister Shekhawat praised the book as a well-researched document.

IIHM’s AI Initiatives in Hospitality Education

• IIHM is driving AI adoption in hospitality education through global collaborations.

Global Knowledge Sharing Declaration,

• Signed by 50+ countries.
• Aims to integrate AI in hospitality education worldwide.
• Focuses on inclusivity, human values, and sustainability.
• AI is not artificial—it is ‘Advanced Intelligence’, said Dr. Bose.

Launch of ‘NamAIste IIHM HospitalityGPT’

• First generative AI-powered knowledge engine for the hospitality industry.
• Designed for students, faculty, and industry professionals.
• Uses a customized Large Language Model (LLM) for hospitality-focused learning.
• Chef Sanjeev Kapoor praised the initiative, calling it a specialized tool for the industry.

IIHM’s Role in Shaping the Future of Hospitality

• Leading AI-driven education in hospitality.
• Bridging technology and human-centric hospitality.
• Positioning India as a global leader in AI-integrated hospitality education.