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Amazon India ties up with IRCTC to start online train ticket bookings

Amazon India ties up with IRCTC to start online train ticket bookings_50.1

Amazon India has partnered with ‘Indian Railway Catering and Tourism Corporation’ (IRCTC), to provide its customers with the facility to book reserved train tickets on Amazon. With this launch, the e-commerce company’s digital payments arm Amazon Pay adds another travel category, thereby offering its customers a one-stop-shop for booking flights, bus and train tickets.

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Benefits of this facility:

  • With this new offering, users will be able to check seat and quota availability across all train classes on the Amazon app.
  • They can pre-load money into their Amazon Pay Balance wallet to make this experience even smoother and pay in a single click.
  • Amazon.in is offering the customers with a variety of self-serve options such as live checking of PNR status (for ticket booked on Amazon only), downloads and cancellations of tickets booked on Amazon.
  • Users paying with Amazon Pay Balance also get an instant refund in case of cancellations or booking failures.
  • Customers will get a 10 per cent cashback on their first train ticket booking and Prime members can avail 12 per cent cashback up for these bookings.
  • For the introductory period, Amazon.in has also waived off service and payment gateway transaction charges.
  • Customers can book their tickets by clicking the trains and travel category under the Amazon Pay tab.
  • They can select their route and travel dates and get a list of all available trains.
  • Users can use their Amazon Pay balance or Amazon Pay ICICI credit card or any other digital payment methods for an easy checkout experience.
  • In case customers need to cancel a ticket, they can do so under the ‘Your Orders’ section. They can also seek 24×7 help through an Amazon helpline over phone and chat.

Important takeaways for all competitive exams: 

  • Amazon Founder: Jeff Bezos.
  • Amazon Founded: 5 July 1994.
  • Amazon Headquarters: Seattle, Washington, United States.

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