The Department of Consumer Affairs has formed a committee under the leadership of Additional Secretary Nidhi Khatri in an effort to provide an overall framework for the Right to Repair. Anupam Mishra, Joint Secretary DoCA, Justice Paramjeet Singh Dhaliwal, G.S. Bajpai, Chancellor, Rajiv Gandhi National University of Law, Patiala, Ashok Patil, Chair of Consumer Law and Practice, and members from stakeholders like ICEA, SIAM, consumer activists, and consumer groups make up the committee.
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- Creating a framework for the right to repair in India aims to empower local consumers and product buyers, harmonise commerce between original equipment makers and third-party buyers and sellers, place an emphasis on establishing sustainable use of products, and reduce e-waste.
- Spare components are under the exclusive responsibility of manufacturers (regarding the kind of design they use for screws and other). A repair industry monopoly violates the customer’s freedom to chose.
- Digital warranty cards make sure that a customer loses the ability to make a warranty claim if they purchase a product from a non-recognised business.
Important Takeaways For All Competitive Exams:
- Additional Secretary, Department of Consumer Affairs: Nidhi Khatri
- Joint Secretary, Department of Consumer Affairs: Anupam Mishra
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