National Payments Corporation of India (NPCI) has permitted the instant messaging platform WhatsApp to expand its Unified Payment Interface (UPI) services to 10 million users. “WhatsApp Pay”, a payment feature of WhatsApp has been designed to run on Unified Payment Interface (UPI). The UPI is developed by the National Payments Corporation of India. This facility enables the users do business transactions or to pay others directly through their bank accounts.
Since 2018, WhatsApp is running its pilot project “WhatsApp Pay” for one million users and has finally got the approval from NPCI to expand its customer base.