Delhi child rights body unveils Bal Mitra
The Delhi Commission for Protection of Child Rights (DCPCR) unveiled “Bal Mitra,” a WhatsApp chatbot designed to improve communication between kids and parents in Delhi. “The chatbot ‘Bal Mitra’ will serve as a source of reliable information regarding children and their rights,” claims Manish Sisodia, the deputy chief minister of Delhi.
WhatsApp chatbot service ‘Bal Mitra’ unveiled by Delhi child rights: Key Points
- The Commission for Protection of Child Rights (CPCR) Act of 2005 established DCPCR as a statutory body under the Delhi government.
- A previous initiative by DCPCR, the “Early Warning System,” helped the education department re-enroll nearly 50,000 pupils and lower the dropout rate.
WhatsApp Chatbot ‘Bal Mitra’ Features:
- The chatbot’s features include tracking complaint progress, registering complaints, searching for admissions-related information, and more.
- The chatbot intends to protect the confidentiality of the issues reported through it and to deliver accurate information on a range of issues relating to children and their rights.
- The chatbot is an automated responding tool that will help with information distribution, make it easier for individuals to file complaints, and regular correspondence with complainants, among other things.